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04-11-2009 08:03 AM
I have tried every USB port and all options in device manager and it still shows up as unknown device. I have been to both the HP and WD sites and cannot find an answer and am about ready to throw in the trash.
Thank you for the assistance!
04-14-2009 02:29 PM
Does the HP see any other USB drive, such as a USB Key/thumb drive?
Does the WD drive work on any other PC?
I've got a couple of Passports - have used them on a number of HP PCs.
-dm (an HP employee, but the comments and suggestions are mine, not my employers).
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