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Student
Posts: 1
Member Since: ‎02-15-2010
Message 1 of 23 (90,777 Views)

No Sound - DC7600 Small Form Factor with Windows 7

[ Edited ]

I've searched through this forum but no other solutions helped ...

 

I just bought one of these second hand and installed Windows 7 on it. No sound comes from the inbuilt speaker, although in Device Manager it says it has the drivers and that they're working correctly.

 

The little speaker at the bottom has a red cross over it as if it's muted. When I click on that I get this message;

 

"The peripheral does not appear to be plugged in. Check the connection. Proceed to next step to finish."

 

And it tells me to plug headphones in?

 

Tried looking on the HP website for drivers but it only goes up to Vista. I've also run Windows update and installed every update available but still nothing.

 

Any chance of the sound working on this PC with Win 7?

 

Thanks in advance Smiley Happy

0
Tutor
Posts: 1
Member Since: ‎03-15-2010
Message 2 of 23 (90,561 Views)

Re: No Sound - DC7600 Small Form Factor with Windows 7

Hey i just ran into this same problem, but was able to solve it.

 

1) Download the most recent windows vista 32bit audio drivers from here. (or navigate to the page on HPs website yourself)

 

2) Once downloaded, run the file. The install will fail but will create the folder "swsetup" on your "C" drive.

 

3) Open up control panel --> system and security --> Device Manager

 

4) Under "Sound, Video, and Game Controllers" right click the audio device that appears and choose "Update Driver Software"

 

5) Click "browse my computer for driver software".

 

6) Click "Browse" and navigate to "C:\swsetup\SP35288\Vista", click "OK" and then "next"

 

7) The driver should then begin installing.

 

This process worked for me, and I hope it works for you too.

Student
Posts: 1
Member Since: ‎06-25-2010
Message 3 of 23 (89,534 Views)

Re: No Sound - DC7600 Small Form Factor with Windows 7

Hello,

 

thank you, works well for me too, inklusiv the intern speaker Smiley Happy

Student
Posts: 1
Member Since: ‎10-16-2010
Message 4 of 23 (87,889 Views)

Re: No Sound - DC7600 Small Form Factor with Windows 7

Hi Dear, It really helped lot to me. I have no words to say Thank you but just I will say that May God Bless You always.Smiley Happy

Provost
Posts: 81,217
Member Since: ‎07-13-2010
Message 5 of 23 (87,875 Views)

Re: No Sound - DC7600 Small Form Factor with Windows 7

Another solution is to download and install the latest windows 7 HD audio driver from realtek.

 

Accept the agreement, download and install the first driver on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

Paul

Student
Posts: 1
Member Since: ‎01-22-2011
Message 6 of 23 (85,338 Views)

Re: No Sound - DC7600 Small Form Factor with Windows 7

you are a genius!

 

Thank you

 

Carlo

Student
Posts: 1
Member Since: ‎04-01-2011
Message 7 of 23 (82,873 Views)

Re: No Sound - DC7600 Small Form Factor with Windows 7

Thank you very much. such a great idea Smiley Happy

Student
Posts: 1
Member Since: ‎06-21-2011
Message 8 of 23 (79,938 Views)

Re: No Sound - DC7600 Small Form Factor with Windows 7

Really helpful it was...TY! Smiley Happy

Student
Posts: 1
Member Since: ‎07-26-2011
Message 9 of 23 (78,626 Views)

Re: No Sound - DC7600 Small Form Factor with Windows 7

The Vista drivers from HP's site didn't work on my machine, but the ones from RealTek did.... thank you so much for this post.

Student
Posts: 1
Member Since: ‎08-06-2011
Message 10 of 23 (78,234 Views)

Re: No Sound - DC7600 Small Form Factor with Windows 7

Smiley Wink Thanks alot

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