07-23-2011 05:31 AM
HP Pavilion a6123w with 64 bit AMD Athlon and Windows Vista - it had a Samsung Spinpoint SATA 3.0g/s HDD that failed. Replaced with a Seagate Barracuda 6.0g/s that is supposed to be plug n play compatible with 3.0g/s interface speed.
No recovery discs are available from HP, so purchased them from another retailer.
It goes through reformatting the partition and reinstalling original content, but then it restarts and goes to a screen showing HP FlexBuild 2.0 and goes through a couple system commands. However, after that a grey screen with two file folders transferring (like file transfer in windows explorer) comes up and stays for more than a day.
BIOS shows that the HDD is detected but is listed as the 3rd drive rather than 1st or 2nd drive. Not sure if this is the issue, but it seems like maybe the recovery discs could be the issue as well.
has anyone else seen this or have any suggestions?
07-25-2011 12:06 PM
Cougno, welcome to the forum.
HP tatoos their motherboards. This includes the major components of the computer. If the dics that you bought are not for the exact configuration they may not work properly. Also, the boot drive should be shown as the 1st drive. You should be able to change this in the BIOS; Boot order or some such wording.
Here is a guide that may help you solve your problem.
Please let us know if this solves your problem or not.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home
HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home
HP Photosmart 7520 AIO
|**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**|
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.
07-26-2011 10:04 AM
I had the similiar problem with the Recovery Disc from HP. After tried so many different things, I got it fixed - see my other post here http://h30434.www3.hp.com/t5/Desktop-Recovery/HP-s
07-29-2011 05:47 AM
I have tried to change the HDD to show as 1st drive but it still is showing as 3rd drive. I switched the port that the SATA cable is plugged into in the motherboard, but none of them have it show up as 1st drive. It is now plugged into the same port as the previous HDD.
I have also changed the boot order, but this didn't make it show as 1st drive in BIOS either. On loading, BIOS diagnostic shows it as CHannel 2 Master and the DVD drive as CHannel 3. There is no CHannel 0 master or slave.
Not sure what to try from here. Could it be jumper settings? The manufacturer instructions on the HDD say you shouldn't have to adjust the jumper settings.