01-27-2013 09:43 PM
Please see the appropriate link for your factory operating system below;
Please see this HP support document entitled "Using System Recovery, Factory Reset and Minimized Image Recovery Options" for instructions on how to start the Recovery process from within Windows, boot screen, or recovery discs.
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07-01-2014 10:41 AM
My laptop Compaq Presario CQ57 365857 H2 operating sysem is crash. I did not buy laptop with DVD and i can not restore the system from my recovery drive.
How can i restore my laptop to factory setting.
07-01-2014 11:53 AM - edited 07-01-2014 11:54 AM
I could ask you a bunch of questions about what operating system you're using, but the fastest solution might be to send you to the Internet. Search for "restore computer without disk." There are a ton of options there. One you might like is:
How to Restore to Factory Settings Without CD: http://www.geekstogo.com/forum/topic/199423-how-to
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