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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Elite x3 + desk dock
Other

Bought this phone not least because it was said to be good for skype conferences…

 

However, it appears that loudspeaker mode on skype does not work. At least it turns on volume from speakers (I hear caller), but microphone either does not switch to that mode and stays on usual mobile speaker volume or other bug occur:

Caller hears me only if I hold the phone at my very cheek level, otherwise too quiet (like with you usual phone mode – do not move it away from your ear). Caller cannot hear anything even if the phone simply lays on the table.

 

At the same time if I try recording a video on the phone camera, my voice is recorded in a cool quality even from 5 meters distance or more…

Standard voice recording app gets volume worse, but still able to record something on 1-2 meter distance and from the tabletop.

 

Tried rebooting and resetting already, all official updates are downloaded.

Are there any solutions?

 

Update: also sometimes face camera problem, video can't be saved, or actually even doesn’t start to record –

“error code: 0xA00F425E(0xC00DABE4)”

 

Have to decide on a phone in a week now :Crying: While term of return is still due.

 

Thanks in advance for any tips!

Iana

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