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Student
Posts: 1
Member Since: ‎11-01-2016
Message 1 of 8 (612 Views)

Verizon sim cards dont work???

Product Name: windows 10
Operating System: Microsoft Windows 10 (32-bit)
One of the reasons I bought the Elite X3 is dual sim capability but am sort of regretting as the t-mobile sim for my personal works fine. But the Verizon sim for work doesn't work in the phone...no signal.
Any fixes for this?
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HP Support Agent
Posts: 1,744
Member Since: ‎10-13-2016
Message 2 of 8 (563 Views)

Re: Verizon sim cards dont work???

@Obioma

 

Thank you for posting on HP Forums, your issue with the Hp Elite X3 is classified as a commercial product (business line).

Our Commercial Support Team does not provide assistance via this platform.
If you require immediate assistance, you will need to log a case with our Commercial Support Team.

Click here for details.
Let me know if you require further information and/or assistance.

Regards,
Sandytechy20
I am an HP Employee
Provost
Posts: 16,114
Member Since: ‎07-03-2010
Message 3 of 8 (560 Views)

Re: Verizon sim cards dont work???

@ChrisT

 

Can you answer this user's simple question?  Will a Verizon SIM card work with the X3?

 

WyreNut

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Student
Posts: 1
Member Since: ‎11-11-2016
Message 4 of 8 (503 Views)

Re: Verizon sim cards dont work???

LOL, I'll take that as a No they will not answer the question.

Point someone in the right directipon please, I also have the same issue.

Provost
Posts: 16,114
Member Since: ‎07-03-2010
Message 5 of 8 (487 Views)

Re: Verizon sim cards dont work???


Sam_Hain wrote:

LOL, I'll take that as a No they will not answer the question.

Point someone in the right directipon please, I also have the same issue.


The question was replied to in another previous post:

 

http://h30434.www3.hp.com/t5/Elite-x3/Will-the-HP-Elite-X3-be-available-on-the-Verizon-CDMA/td-p/582...

 

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Master's Graduate
Posts: 545
Member Since: ‎11-17-2008
Message 6 of 8 (453 Views)

Re: Verizon sim cards dont work???

Hello,

Verizon has very specific requirements to use a SIM on their network.  The x3 device is designed to work on a GSM network and hasn't been tested or approved to work with Verizon's network.  To answer your question; no, a Verizon SIM won't work in the x3.

 

I will continue to provide feedback from this forum to the development teams and I will update you all as soon as I have more information!

-Chris

I work for HP.
Student
Posts: 1
Member Since: ‎03-10-2017
Message 7 of 8 (83 Views)

Re: Verizon Carrier

Hi - does anyone know if any progress has been made on getting the HP Elite X3 to work on Verizon?  Any estimated time frame?  Thanks!

Master's Graduate
Posts: 545
Member Since: ‎11-17-2008
Message 8 of 8 (40 Views)

Re: Verizon Carrier

Hello,

I'm sorry but there is no progress to report at this time.

-Chris

I work for HP.
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