03-20-2017 02:54 AM
I am an HP employee and I do have an Elite X3, I can't use anymore the app Whatsapp. I am using it a lot, communicating with lots of people abroad. This is a real issue.
The apps doesn't open...I tried to de-install / re install ...I even re-initiate my phone completly with factory settings...
I don't know if it is due to the the new product firmware...
So I am now using my old NOKIA on windows 10 , and it works perfectly !
Do you have any idea ?
Thanks and BR
03-22-2017 07:54 AM
What verison of WhatsApp do you have?
If you have already uninstalled and reinstalled WhatsApp, you may need to reset your phone.
I work for HP.