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Re: Broken website links? (280 Views)
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movieprop Student
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movieprop
Posts: 1
Registered: ‎12-14-2010
Message 1 of 4 (465 Views)
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Broken website links?

‎12-14-2010 11:16 AM

I've attempted to search hp.com for printers, specifically Home Inkjet photo printers, but all the links to your products seem to be broken.  Is this site performing maintenance?

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MrMatthew
Posts: 937
Registered: ‎11-19-2010
Message 2 of 4 (455 Views)
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Re: Broken website links?

‎12-14-2010 02:04 PM

Hello movieprop,

 

Can you post a link here that appears broken for you?

 

Thanks much,

MrMatthew

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Groundedcontrol Honor Student
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Groundedcontrol
Posts: 3
Registered: ‎12-29-2011
Message 3 of 4 (305 Views)
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Re: Broken website links?

‎12-29-2011 04:27 AM

I can. Also, my hp 8600 Pro Plus will fail to connect to the web features more than 90% of the time. I am also having some issues with the rear manual feed option for card stock, but that's neither here nor there, I suppose. Here are the links that aren't working for *me* two weeks later.

http://shopping1.hp.com/is-bin/INTERSHOP.enfinity/WFS/WW-USSMBPublicStore-Site/en_US/-/USD/ViewStand...
(The server is temporarily unable to service your request. Please try again later.
Reference #11.7c74aad1.1325161228.69320c9)

http://shopping1.hp.com/is-bin/INTERSHOP.enfinity/WFS/WW-USSMBPublicStore-Site/en_US/-/USD/ViewStand...
(Reference #11.7c74aad1.1325161309.6932402)

http://shopping1.hp.com/is-bin/INTERSHOP.enfinity/WFS/WW-USSMBPublicStore-Site/en_US/-/USD/ViewStand...
(Reference #11.7c74aad1.1325161347.69338b0)

http://shopping1.hp.com/is-bin/INTERSHOP.enfinity/WFS/WW-USSMBPublicStore-Site/en_US/-/USD/ViewStand...
(Reference #11.7c74aad1.1325161370.69342e2)

That's just what I found while trying to figure out where to purchase a *cursed* rear door for my 8600 Pro Plus, so I can use the advertised feature of printing on 110lb cardstock. Thank goodness I'm still within the limits of Staples' return policy. Anything would be better than dealing with HP's legendarily poor customer service lines. I figure I've got a few days left to figure everything out before I have to take it back (wouldn't want to get stuck with it, if it's going to be such a pain).

Anyway, It appears at least, that the mods and admins on this forum do a decent job of replying to requests for help, I just haven't found anyone else with quite my issue yet.
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MrMatthew
Posts: 937
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Message 4 of 4 (280 Views)
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Re: Broken website links?

‎01-01-2012 01:36 PM

Hello,

Those links seem to work for me. I would suggest trying them again and if they keep giving your problems to try another browser and clear your cookies.

Let us know if that works. :smileyhappy:
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MrMatthew - HP Support Forums Moderator

Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
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