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nigelmercier
Posts: 9
Member Since: ‎02-05-2009
Message 1 of 18 (6,919 Views)
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Change email address?

I registered on this forum using my HP login name, but I can't change my email address. How do I do it?
Master's Graduate
SandyD
Posts: 948
Member Since: ‎11-14-2008
Message 2 of 18 (6,905 Views)

Re: Change email address?

Hi nigermercier,

 

Thanks for visiting the HP Consumer Support forums.

 

To change your email address, click the "My Profile" link in the top left of any forum page.  At the top of the Edit HP Passport tab, click the "User ID" link.

 

Here you should be able to submit a new email address.


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Retired
MrMatthew
Posts: 1,058
Member Since: ‎11-19-2010
Message 3 of 18 (5,277 Views)

Re: Change email address?

Honor Student
tangoguy
Posts: 3
Member Since: ‎03-18-2010
Message 4 of 18 (4,902 Views)

Re: Change email address?

Maybe I'm blind, but I see no link or button or icon (at the top left or bottom right dor anywhere) to change my profile info.  (Eg, I'm no longer a "student.")  Thanks!

Honor Student
MtnExp
Posts: 2
Member Since: ‎12-27-2011
Message 5 of 18 (4,776 Views)

Re: Change email address?

I'm trying to find the same thing. I've clicked around the site and clicked every possible button that shows my settings, my profile and my preferences.

 

It'd be helpful if someone provided more than just "click the 'My Profile'" button, as I can't find the "My Profile" button either.

Retired
SedonaF
Posts: 1,539
Member Since: ‎02-15-2011
Message 6 of 18 (4,751 Views)

Re: Change email address?

Hi,

 

You can now find the "Profile" link in the top right hand panel under "More Resources"

 

Avatar.JPG

 

Let me know if there are any other questions.

 

Thanks,

 

SunshineF

 



Clicking the "Kudos star" to the left is a great way to say thanks!

When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

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Teacher
Eeyore
Posts: 65
Member Since: ‎05-04-2011
Message 7 of 18 (4,147 Views)

Re: Change email address?

I'm sorry, but all I'm offered is signout.  Could h make this any harder?

Teacher
ValerieG
Posts: 374
Member Since: ‎05-18-2011
Message 8 of 18 (4,142 Views)

Re: Change email address?

@Eeyeore: The easiest is to go back to the main HP community page and click on

More Resources => User Settings (see Sunshine's screen shot above), it will lead you to your own Personal Profile page, then you can click on Contact Information (see screen shot below) and update your email on the next page.

 

222.JPG

 

 

22222.JPG

 

 

 

Let me know if you have additional questions.

 

Regards,

Valerie
Moderator

Teacher
Eeyore
Posts: 65
Member Since: ‎05-04-2011
Message 9 of 18 (4,139 Views)

Re: Change email address?

[ Edited ]

Thank You! 

 

    I know this is a user to user forum, but could they make it a little more obvious? 

 

    Oddly the email reply I got (see below) still makes no sense.  However you post to the community works like a charm.  Thanks again!

 

To manage your subscriptions or to change your subscription options, click here.

If this link doesn't work:

  1. Log on to HP Support Forum.
  2. Click My Profile.
  3. Click the Subscriptions & Bookmarks tab.
  4. Change your settings and click Save Changes.

Thanks for being a HP Support Forum member.

Your HP Support Forum Team

HP Support Forum sent this message to [removed for privacy]

Teacher
ValerieG
Posts: 374
Member Since: ‎05-18-2011
Message 10 of 18 (4,135 Views)

Re: Change email address?

Glad to hear that it worked. :smileyhappy:

Regarding the subscription, you can always make changes from your personal settings as well. Follow the same steps above except on your Profile page click on Subscription & Bookmarks. You can uncheck "Automatically subscribe me to topics I participate in" if you do not wish to get emails whenever someone else reply to your posts.

 
Hope this helps.
 
Regards,
Valerie
Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation