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Re: Complaint procedure against an administrator (307 Views)
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Moderator
SedonaF
Posts: 1,533
Registered: ‎02-15-2011
Message 11 of 18 (307 Views)

Re: Complaint procedure against an administrator

In order for me to escalate this I need to know the customer's username and review their case, and I cannot discuss this information on the public forum.  I'm sorry but unless you send me a PM with this information, we cannot assist you further.

 



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DrakeMinion
Posts: 66
Registered: ‎03-29-2012
Message 12 of 18 (297 Views)

Re: Complaint procedure against an administrator

Why has my post been editied. Surely if there is a question that is to be answered  it should be seen and shown.

 

He has phoned your company on numerous occasions. So please can you divulge the information that he seeks or reinstate his account.

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Tutor
DrakeMinion
Posts: 66
Registered: ‎03-29-2012
Message 13 of 18 (296 Views)

Re: Complaint procedure against an administrator

Whats a pop up? this site does not make any sense. It is confusing.

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erico
Posts: 18,663
Registered: ‎01-07-2009
Message 14 of 18 (294 Views)

Re: Complaint procedure against an administrator

Hi Sunshine,

I owe you a few Kudos!

 

Best regards,

erico



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Moderator
SedonaF
Posts: 1,533
Registered: ‎02-15-2011
Message 15 of 18 (291 Views)

Re: Complaint procedure against an administrator

Drake,

 

Please check your private messages.  If you are not sure how, please view the video that I posted earlier.

 

Thanks,

 

SunshineF

 



Clicking the "Kudos star" to the left is a great way to say thanks!

When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

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Moderator
SedonaF
Posts: 1,533
Registered: ‎02-15-2011
Message 16 of 18 (290 Views)

Re: Complaint procedure against an administrator

Hi erico,

 

Thanks!  :smileyhappy:

 



Clicking the "Kudos star" to the left is a great way to say thanks!

When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

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Tutor
DrakeMinion
Posts: 66
Registered: ‎03-29-2012
Message 17 of 18 (287 Views)

Re: Complaint procedure against an administrator

I believe someone called Harvard at your twitter account is in comunitcation with him. He was told to access the forum again but because he had been banned he was banned again.

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Moderator
SedonaF
Posts: 1,533
Registered: ‎02-15-2011
Message 18 of 18 (284 Views)

Re: Complaint procedure against an administrator

Drake,

 

I'm sorry but we cannot continue this discussion on the forum. Please check your private message and reply to me there.

 

Thank you,

 

SunshineF

 



Clicking the "Kudos star" to the left is a great way to say thanks!

When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

Rules of Participation
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