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Customer Service won't repair damaged caused by HP technician (15698 Views)
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Student
vaibhavsethi07
Posts: 1
Registered: ‎09-02-2010
Message 21 of 21 (319 Views)

Re: Customer Service won't repair damaged caused by HP technicianhp

HP IS THE MOST IRRESESPONSIBLE COMPANY I HAVE EVER COME ACROSS .. IN INDIAS LAPTOP MARKET.... THEY GIVE BIG PROMISES WHEN THEY R ADVERTIZING THEIR PRODUCTS AND LATER WE CCOME TO KNOW THAT  PRODUCT IS CHINESE AND THE TECHNICINS ARE UNWORTHY AND UN TRINED..... I HAVE A BUSINESS SERIES LAPTOP 6710B  WHICH I GAVE FOR SEVING IN EARLIAR JUNE TO HP CENTER IN AGRA... WHEN I LATER CAME TO MUMBAI TO PERSUE MY STUDIES... MY LAPTOP STARTED DEVELOPING PROBLEMS..... LATER WHEN I TOOK THEE LAPTOP TO HP CENTER I GOT TO KNOW THAT MY .APTOPS RAM AND HADRIVE SLOTS WERE DAMAGED...... I DONT KNOW WHO DAMGED IT ...WEATHER IT IS THE NEW TECHNICINS FAULT OR THE OLD ONE.....   ON TOP OF THIS I HAVE A  RECEIPT OF EARLIAR MENTAINCE WHICH STATES THAT THEY HAD DONE A FULL CLEAN UP....THEY R NOT READY TO ACCEEPT IT AND I AM YET TO RECEEIVE A CALL OR AN EMAIL IT HAS BEEN OVER AN WEEK... THE COSTOMER CARE LINES ALL DAY LONG ARE BUSY OR THE PHONES CALLS HAVE BEEN DISRUPTED INTENCAL LY N ....ONES FELLS CHEATED AFTER SUCH INCOUNTERS WITH SUCH TECHNICIONS..TO ADD UP TO MESS THETEC SUPPORT GUY WHO SAID THAT EITHER I MUST HAVE DROPED   IT WHEN HE WITH HIS OWN EYES  COULD SEE THAT THERE WAS NO OUTER SHELL DAMGE ..OR SOMBODY IN MY FAMILY MUST HAVE TRIED TO OPEN THE LAPTOP..FUNNY WSHEN THEY KNOW I STAYALONE...I WAS READING THE TERMS AND CONDITION REPORT STATES THAT HP IS NOT LIABLE FOR PERFORMENCE DELAYS OR NON PERFORMENCE DUE TO FIRE FIRE POWER ACTS OF GODETC DONT FIND FUNNY THAT A COMPANY WHICH CCANNOT PERFORM  CAN SIMPLY SLIP AWAY FROM OBLIGATIONS BY STATING THAT IT WAS AN ACT OF GOD..I THINK I WILL COME UNDER THIS CATGORY SO LETS ....PRAY RTHER GOING TO THE HP CENTER....

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