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05-17-2012 08:36 PM
All I wanted to do is check on the status of an order I placed for the parts. There is no way I can get to the login screen just by going to the home page. I am stunned. This is one website that does not have logon in the first page. I will not buy any HP product. It is a hell to navigate this website. Please look at amazon and design something useful.
05-17-2012 09:03 PM
One more: I logged in somehow. When I wanted to check on my parts order, again I was asked to login. But to check on the order, I must again give email id and also the order number. That is non sense. If I remember everything why will I come to your website? Why should I login again and again for parts, for support for product registeration? Why can't there be a eassy way to login and conduct my business and check on my orders? It is hell to manage my own account in your website. Even a new company has good user friendly website.
Plus I cannot street address in full because HP form is not designed to accept even the normal street address.
Also Apt number cannot be entered as well in the order form. I can go on and on, but I am too bored with this website.