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06-01-2009 05:03 PM - edited 06-01-2009 05:16 PM
I tried to get some help with an issue that I have been having and could not decide where the issue fit best so I posted it over multiple areas ... NOT to SPAM, but because it did not fit into anyone area ... here it is listed below;
I have a HP Pavilion a6152n PC purchased in Sept. 07, running 32 bit Vista
For a while my web cam worked fine, but now, while I can see the web cam, those on-line using such services any Skype and Yahoo. can NOT.
The audio continues work fine and CAN be heard by the other party ... the problem is with the video.
I even bought a new web cam thinking maybe it was a problem with the cam, but the same problem repeats on THREE different web cams, one microsoft and two Logitech, so if must be some kind of software(hardware) problem with the computer.
I am hoping it is an easy fix ... I just have no idea what it is, Please help!
Thanks so much and have a good day!
Not one area ... could be hardware, could be software, could be 'other' ... I wanted to get as many eyes as I could so maybe someone would have a solution.
No solutions from HP ... just my posts locked.
That is NOT the kind of customer support that I deserve and I will be taking my future business to other providers.
My suggestion is that HP have both more help and more respect for its clientele.
Thank you for reading this!
06-01-2009 08:43 PM
Only the duplicate you posted is locked. Please see your original thread here, which is still open for responses:
Wendy M - HP Support Forums Moderator
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Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
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