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[LeeLmola]

Looking for my post I just sent .   

 search  by name no one found .  

[zedemel]

So true.....in addition, if you post anything negative about an HP product - which I did, yesterday - your post os subject to being removed.  Kudos HP - it's one way to retain customers' frustration with your product and tech support.

[crowlp00]

Told "not valid search criteria so no use

[casadler5]

I am so confused!  This site is do complicated!!  I posted a problem, and now I keep getting e-mails stating:  

 

You have 1 update for your HP Support Forum Subscriptions.

So I log on and nothing tells me anything!  This is so frustrating.

[EdwardG]

I found this also, the site is very complicated and difficult to use. Also I receive emails every day on questions I did not ask.

[crowlp00]

This was not the question I posed.

[bobfishgolf]

Did not help. It is much too cumberspm for a nonprofessional user.

SIMPLIFY  SIMPLIFY  SIMPLIFY

[casadler5]

Now the e-mails from HP tell me to log into HP Support Forum and click on  My Profile  .  OK I logged on, but where is  "My Profile" ??  I can't find it.  When I search on Photosmart Essentials (what has stopped working) I can't find a fix or suggestion on what to try.  This site is not easy to use...

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casadler5 wrote:

I am so confused!  This site is do complicated!!  I posted a problem, and now I keep getting e-mails stating:  

 

You have 1 update for your HP Support Forum Subscriptions.

So I log on and nothing tells me anything!  This is so frustrating.

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[RONINPA]

SAME HERE,, TRIED PUTTING THEM AS SPAM,, DID'NT  WORK. THE WHOLE SYSTEM 'SUCKS',,!!!

[gammon2]

This whole experience is long winded, convoluted and unnecessarily complicated! 

Message tags? Kudos ?  SPEAK ENGLISH, not computer geek double Dutch.

I have one question which I have been forced to answer numerous peripheral questions and still not obtained an answer!

This is the first and last time I have used this route and it is the last!

Roll on my next computer purchase......an APPLE