Sending Formal Complaints (26846 Views)
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Top Student
MaryAshley82
Posts: 1
Registered: ‎08-06-2009
Message 1 of 2 (26,846 Views)

Sending Formal Complaints

While speaking with a technician over the phone, I asked for the place I could send a formal complaint regarding my customer service experience. I was given the email address 6.hp@directhp.com. When I just attempted to send the email, it was returned to me as a failure.

 

What is the correct address to send this to?

 

Thank you.

Master's Graduate
WendyM
Posts: 1,020
Registered: ‎01-14-2009
Message 2 of 2 (26,814 Views)

Re: Sending Formal Complaints

Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have questions for HP about their products or services, please use the link below:

http://welcome.hp.com/country/us/en/wwcontact_us.html

This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.

Thanks!

Wendy M - HP Support Forums Moderator

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