• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

For a computer company, this website is the most confusing I have seen. Simple questions that the printer tech support person could not tell me-What do the icons on the right side of the screen stand for, how to register my printer-I found it on the bottom of the first page. He could not tell me who I could talk to to answer these questions. I have his name and would be glad to share it with HP and his speech had such a heavy regional accent I could not understand a lot of what he said. The search feature returned "No Results" when i put in HP ENVY 5660 and under where it states to put in the model number, it has as an example Inkjet 122500, just like the info I placed in there to find my printer. Then the tech guy states to me, oh the model number is on the bottom of your computer-BUT THEY HAVE, UNDER EXAMPLES, THE EXACT KIND OF INFO I PLACED IN THAT FIELD!! Get this together for the minimum tekkie who just wants to print a report from my computer. Can your search feature answer simple searches like the two I tried to get answers to?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.