http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options (1748 Views)
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Top Student
vincevg
Posts: 8
Registered: ‎10-03-2010
Message 1 of 9 (1,748 Views)

http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options

Hi, I see some discrepancies in your website, I come from Singapore and i can't find any feedback options except to webmaster. I followed the link to the US site like SandyD adviced and the options were there, but not in singapore. Is this some kind of marketing scheme that HP singapore never gets feedbacks?
Master's Graduate
WendyM
Posts: 1,020
Registered: ‎01-14-2009
Message 2 of 9 (1,747 Views)

Re: http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options

http://welcome.hp.com/country/us/en/wwcontact_us.html

 

Singapore is listed under "Asia Pacific"

Wendy M - HP Support Forums Moderator

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Top Student
vincevg
Posts: 8
Registered: ‎10-03-2010
Message 3 of 9 (1,745 Views)

Re: http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options

Try clicking on it and help me find where is the feedback channel on products and services. For I can't find it totally

Top Student
vincevg
Posts: 8
Registered: ‎10-03-2010
Message 4 of 9 (1,708 Views)

Re: http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options

I need a reply

Master's Graduate
SandyD
Posts: 948
Registered: ‎11-14-2008
Message 5 of 9 (1,699 Views)

Re: http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options

You can use this page from the link you were given: http://www8.hp.com/sg/en/contact-hp/phone-assist.html#section3

 

SandyD
HP Support Forums Moderator


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Top Student
vincevg
Posts: 8
Registered: ‎10-03-2010
Message 6 of 9 (1,692 Views)

Re: http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options

[ Edited ]

What good is a phone call when there is no black and white tracking of the support call or feedback?

 

I have been in the support line managing customers and customer services officers on the front line as well, and it is very often phone calls will become a forgotten thing while an email is very effective.

 

Therefore I want a email address where I can post and send my feedbacks. PLEASE provide one

 

Besides the link now shows this

 


Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Top Student
vincevg
Posts: 8
Registered: ‎10-03-2010
Message 7 of 9 (1,679 Views)

Re: http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options

I need a reply

HP Administrator
DaniW
Posts: 761
Registered: ‎11-10-2008
Message 8 of 9 (1,652 Views)

Re: http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options

All of your options to contact HP directly in Singapore may be found here

 

contact HP Singapore

 

 

regards,

 

DaniW
HP Forum Admin

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Top Student
vincevg
Posts: 8
Registered: ‎10-03-2010
Message 9 of 9 (1,622 Views)

Re: http://www8.hp.com/sg/en/contact-hp/contact.html does not have any feedback options

Obviously DaniW, you have not been reading the posts.

 

Well this is the FINAL straw and i am at my tolerance limit. I am boycotting all HP products. I will share the kind of customer service that HP is providing with the people around me.

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