This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: i cannot access my account (238 Views)
Reply
Student
bobs8216
Posts: 1
Registered: ‎03-18-2012
Message 1 of 2 (245 Views)

i cannot access my account

I cannot log into my account!  I know my e-mail and my password.  when I try on first page it says e-mail/and/or password not right.  So then I try to have them send me a password and it ways tht the e-mail is not registered.  so i tried to register it and it says this e-mail is already in use?

Please use plain text.
Moderator
SedonaF
Posts: 1,534
Registered: ‎02-15-2011
Message 2 of 2 (238 Views)

Re: i cannot access my account

Hi bobs8216,

 

What account are you trying to sign into?  It seems that you are able to post under your registered account on the forum.  If you are trying to sign into an HP account, you may want to contact their support team using the following url: 

http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

 

Let me know if you continue to have issues.

 



Clicking the "Kudos star" to the left is a great way to say thanks!

When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

Rules of Participation
Please use plain text.