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Posts: 1
Member Since: ‎04-09-2017
Message 1 of 2 (130 Views)

Unable to select other options instead of internal memory on df1010 photo frame

Product Name: HP Digital Photo Frame df1010

Frame supports (1) USB, (2) SD/MMC Card, (3) MS Card, (4) Compact Flash, and (5) XD Card.  I am unable to move from "internal" to any of these options using either the buttons on the frame or the remote.  How can I accomplish this?  I even tried using the "Factory Default" to reset which doesn't appear to work.


All other screens and options work fine using either the buttons or the remote.


The remote had new battery installed on 4/9/17.


Thank you in advance for your assistance.

HP Support Agent
Posts: 4,282
Member Since: ‎07-14-2016
Message 2 of 2 (107 Views)

Re: Unable to select other options instead of internal memory on df1010 photo frame

Hello, @Ola54 - Greetings!


Thanks for stopping by the HP Support Forums! I'd be glad to help Smiley Happy


I see that you are having issues with your df1010 photo frame. These are the few helpful links which I could find to help you fix the issues:


Link 1: 

Link 2: 


Go through the document and see if that helps you fix the issue. 


Good luck Smiley Happy

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