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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-09-2017 04:42 PM

HP Recommended
Product: HP Digital Photo Frame df1010

Frame supports (1) USB, (2) SD/MMC Card, (3) MS Card, (4) Compact Flash, and (5) XD Card.  I am unable to move from "internal" to any of these options using either the buttons on the frame or the remote.  How can I accomplish this?  I even tried using the "Factory Default" to reset which doesn't appear to work.

 

All other screens and options work fine using either the buttons or the remote.

 

The remote had new battery installed on 4/9/17.

 

Thank you in advance for your assistance.

1 REPLY 1

‎04-10-2017 02:18 PM

HP Recommended

Hello, @Ola54 - Greetings!

 

Thanks for stopping by the HP Support Forums! I'd be glad to help 🙂

 

I see that you are having issues with your df1010 photo frame. These are the few helpful links which I could find to help you fix the issues:

 

Link 1: http://hp.care/2nyvFNT 

Link 2: http://hp.care/2nyr2mQ 

 

Go through the document and see if that helps you fix the issue. 

 

Good luck 🙂


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DVortex
I am not an HP Employee
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