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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-10-2017 09:00 PM - edited ‎03-10-2017 09:45 PM

HP Recommended
Product: OMEN X by HP 900-100nx
Operating System: Microsoft Windows 10 (64-bit)

 

 After installing OMEN Control the "System Monitor" does not exist in the list.

omen.png

 

Regards, 

19 REPLIES 19

‎03-12-2017 05:31 AM

HP Recommended

There are two versions at the download portal. One is 9.3mb and the other is 10.4mb.

http://support.hp.com/za-en/drivers/selfservice/omen-x-by-hp-900-000-desktop-pc-series/12079701

 

Have you tried both?


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‎03-12-2017 07:19 AM

HP Recommended

I have tried both of them still the same problem .

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‎03-12-2017 09:49 AM

HP Recommended

Try installing the version that is present in the recovery media from the HP Recovery Manager.

 

It is the original version that your PC shipped with.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-12-2017 09:57 AM

HP Recommended

Unfortunately i did not find it.

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‎03-12-2017 10:42 AM

HP Recommended

Ok. Consider using Windows own system restore to roll your OS back to a checkpoint dated before this issue began.

 

That may restore the previous version.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-12-2017 11:03 AM - edited ‎03-12-2017 11:04 AM

HP Recommended

I have been installed a new operating system by flashing hard drive.


When searching for "OMEN Control" by "Identifier Now" is not available check the snapshot.

Capture.PNG

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‎03-12-2017 11:08 AM

HP Recommended

Did you try what I suggested before you began the installation to see if that would resolve the issue?


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-12-2017 11:15 AM

HP Recommended

I can't because this a new installation already done.


This first time installed "OMEN Control"

 

 

 

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‎03-12-2017 11:18 AM - edited ‎03-13-2017 01:50 AM

HP Recommended

Did it have the system monitor utility?

 

I have asked HP where the utility is available for download. 

 

Please be patient.

 

It may take a day or so for an answer given that this is the weekend.

 

Update: HP is working on providing the links in the software and driver download section of the support portal for your desktop. Give the following version a try to see if they contain the system monitor feature.

 

@iMo77ammad

 

The following softpaq is VERSION: 1.00 REV: A PASS: 18 of the Omen Control software

sp76866.exe
ftp://ftp.hp.com/pub/softpaq/sp76501-77000/sp76866.exe

 

VERSION: 1.00 REV: A PASS: 3
DESCRIPTION:

sp76864.exe
ftp://ftp.hp.com/pub/softpaq/sp76501-77000/sp76864.exe

 

The links were graciously provided by HP Expert @Dragon-Fur


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