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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2017 11:24 AM

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When I bought the device it was work well, after formatting the PC and installing "OMEN Control" again its working without "System Monitor".

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‎03-13-2017 01:55 AM

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@iMo77ammad

See my previous post. It included two versions that you should try.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-13-2017 02:01 AM

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I tried yesterday but the same issue.

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‎03-13-2017 02:07 AM

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@iMo77ammad wrote:

I tried yesterday but the same issue.

Those are not the same versions. I put the links there less than thirty minutes ago. I am on Western European time.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-13-2017 07:17 AM

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I tried now but nothing change.

 

Untitled.png

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‎03-13-2017 07:36 AM

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Create a new profile.

 

Does system monitor appear as an option once you have done that?


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-13-2017 07:37 AM

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Yes

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‎03-13-2017 07:41 AM - edited ‎03-13-2017 07:42 AM

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It appears as an option now?

 

If it does, then your issue should be resolved.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-13-2017 09:05 AM

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I apologize I understood incorrectly.
The problem still.

 

Untitled2.png

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‎03-13-2017 09:07 AM

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OK.

 

Well as I stated earler, I have asked HP.

 

Please be patient.  🙂

 

It may take a couple of days for a response to appear in  the sub forum that we use to contact HP and each other.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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