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Tutor
Posts: 10
Member Since: ‎03-10-2017
Message 1 of 20 (218 Views)

System Monitor

[ Edited ]
Product Name: OMEN X by HP 900-100nx
Operating System: Microsoft Windows 10 (64-bit)

 

 After installing OMEN Control the "System Monitor" does not exist in the list.

omen.png

 

Regards, 

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Provost
Posts: 41,148
Member Since: ‎01-07-2009
Message 2 of 20 (166 Views)

Re: System Monitor

There are two versions at the download portal. One is 9.3mb and the other is 10.4mb.

http://support.hp.com/za-en/drivers/selfservice/omen-x-by-hp-900-000-desktop-pc-series/12079701

 

Have you tried both?

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Tutor
Posts: 10
Member Since: ‎03-10-2017
Message 3 of 20 (158 Views)

Re: System Monitor

I have tried both of them still the same problem .

Provost
Posts: 41,148
Member Since: ‎01-07-2009
Message 4 of 20 (142 Views)

Re: System Monitor

Try installing the version that is present in the recovery media from the HP Recovery Manager.

 

It is the original version that your PC shipped with.

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Tutor
Posts: 10
Member Since: ‎03-10-2017
Message 5 of 20 (140 Views)

Re: System Monitor

Unfortunately i did not find it.

Provost
Posts: 41,148
Member Since: ‎01-07-2009
Message 6 of 20 (133 Views)

Re: System Monitor

Ok. Consider using Windows own system restore to roll your OS back to a checkpoint dated before this issue began.

 

That may restore the previous version.

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Tutor
Posts: 10
Member Since: ‎03-10-2017
Message 7 of 20 (130 Views)

Re: System Monitor

[ Edited ]

I have been installed a new operating system by flashing hard drive.


When searching for "OMEN Control" by "Identifier Now" is not available check the snapshot.

Capture.PNG

Provost
Posts: 41,148
Member Since: ‎01-07-2009
Message 8 of 20 (126 Views)

Re: System Monitor

Did you try what I suggested before you began the installation to see if that would resolve the issue?

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Tutor
Posts: 10
Member Since: ‎03-10-2017
Message 9 of 20 (120 Views)

Re: System Monitor

I can't because this a new installation already done.


This first time installed "OMEN Control"

 

 

 

Provost
Posts: 41,148
Member Since: ‎01-07-2009
Message 10 of 20 (117 Views)

Re: System Monitor

[ Edited ]

Did it have the system monitor utility?

 

I have asked HP where the utility is available for download. 

 

Please be patient.

 

It may take a day or so for an answer given that this is the weekend.

 

Update: HP is working on providing the links in the software and driver download section of the support portal for your desktop. Give the following version a try to see if they contain the system monitor feature.

 

@iMo77ammad

 

The following softpaq is VERSION: 1.00 REV: A PASS: 18 of the Omen Control software

sp76866.exe
ftp://ftp.hp.com/pub/softpaq/sp76501-77000/sp76866.exe

 

VERSION: 1.00 REV: A PASS: 3
DESCRIPTION:

sp76864.exe
ftp://ftp.hp.com/pub/softpaq/sp76501-77000/sp76864.exe

 

The links were graciously provided by HP Expert @Dragon-Fur

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