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‎03-06-2015 03:37 PM

HP Recommended
Product: Hp Omen 15-5010nr
Operating System: Microsoft Windows 8.1 (64-bit)

My Hp Omen is new and it is displaying a flickering screen when the computer has been on for a certain amount of time. Please advise me on how to rectify this. I am using the adapter that was provided when I purchased the laptop. Even when I turn the laptop off and on the flickering will happen. The other thread that dealt with this issue yielded no help or results.

 

Thank you,

 

Scott Georgson

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-11-2015 11:10 PM

HP Recommended

Hi Scott,

 

   What is your system BIOS version?  (you can check it via F10 BIOS setup menu at system boot-up, or press Fn+Esc key in Windows desktop)

 

  Recommend to update the system to the latest BIOS version - F.09.


"Appreicate a Kudo if you like my post or find it useful."

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‎03-09-2015 01:14 PM - last edited on ‎03-14-2017 03:23 PM by HP Administrator

HP Recommended



Hi @scottgeorgson ,


Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Omen 15-5010nr and the screen flickering.  I recommend to restore the BIOS defaults. You could restore the BIOS with this document selecting the reloading the BIOS default settings which should resolve the issue.

 

Make sure you restart the Notebook twice after reloading the BIOS to default.

 

Hope this helps you out.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎03-11-2015 11:10 PM

HP Recommended

Hi Scott,

 

   What is your system BIOS version?  (you can check it via F10 BIOS setup menu at system boot-up, or press Fn+Esc key in Windows desktop)

 

  Recommend to update the system to the latest BIOS version - F.09.


"Appreicate a Kudo if you like my post or find it useful."
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‎08-28-2015 05:42 AM

HP Recommended

I have the same issue with same machine - Omen. I'll try to update the BIOS and provide feedback post.

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