• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-30-2015 05:41 PM

HP Recommended
Product: Hp Omen 15
Operating System: Microsoft Windows 10 (64-bit)

I recently bought an HP Omen 15 about 3 months ago and its been working fine for those times, I have been able to play my games with little lag but just today went I was trying to play Dota 2, it was lagging very bad. I checked on the Unigine Valley program the laptop came with and I was getting 2 fps. I looked through my control panel and I havent found any viruses or anything to lag my computer. I dont know if this is just a temporary problem, or if it is something wrong with my PC. Also I'm not much of a technology guy is here is the link to the PC with all the specs and stuff. http://www.amazon.com/HP-Laptop-Intel-NVIDIA-GeForce/dp/B00O0M750W/ref=sr_1_1?ie=UTF8&qid=1443655999...

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2015 09:25 AM

HP Recommended



Hi @oelsayed,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Omen 15  and slow performance while playing certain games in Windows 10.Try performing a hard reset.

When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.

This will terminate any programs that might be running in the back ground slowing things down.

 

You could  try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10.  Please restart the Notebook twice to make sure all update have been completed!

 

Here is a document that might help. It shows many thing to help with performance.


Please let me know how this goes.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎10-05-2015 09:25 AM

HP Recommended



Hi @oelsayed,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Omen 15  and slow performance while playing certain games in Windows 10.Try performing a hard reset.

When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.

This will terminate any programs that might be running in the back ground slowing things down.

 

You could  try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10.  Please restart the Notebook twice to make sure all update have been completed!

 

Here is a document that might help. It shows many thing to help with performance.


Please let me know how this goes.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No

‎10-08-2015 04:34 AM

HP Recommended

The day after I sent that post, it actually started working fine. I dont know why it keeps happening, but if it happenes again and wont go away, I wil try your solution, Thank you.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.