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Student
Posts: 1
Member Since: ‎04-09-2017
Message 1 of 2 (115 Views)

Keyboard lighting now working

Product Name: Hp omen 15-ax203ng
Operating System: Microsoft Windows 10 (64-bit)

Very simple.

My lighting for my keyboard isnt working. Im not sure what the issue is. I am using hp omen control but nothing is working. I want to turn it on!

 

How to fix it please?

Regards

Tito

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HP Support Agent
Posts: 3,494
Member Since: ‎07-26-2016
Message 2 of 2 (91 Views)

Re: Keyboard lighting now working

Hi @TenSeGamEr,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I understand that your new OMEN's backlit keyboard is not working. Some of the known issues have occurred after a BIOS update as the keyboard backlighting turns off.

 

I'm not sure if you did a BIOS update, but if you have - pressing F5 will turn it back on.

However, If F5 does not resolve the issue, then make sure your OMEN is up to date using the HP Support document Using HP Support Assistant (Windows 8).

 

You may also try this YouTube video for more details: Click here

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

Jeet_Singh
I work on behalf of HP

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