• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 15 NOTEBOOK
Microsoft Windows 7 (32-bit)

I downgrade my pc to windows 7 32 bit a few days ago. It initailly came with a windows 8.1. Ever since then I have been unable too use my wireless....I even tried driiving it with driver talent....It always comes up with an error message: "The requested device registry key does not exist."
The name of the adapter is Broadcom BCM43142 802.11 bgn Wi-Fi Adpter

please help

1 REPLY 1
HP Recommended

Hi:

 

You need to reinstall W7 and then install this Broadcom wlan driver...

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.