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Student
Posts: 1
Member Since: ‎12-07-2016
Message 1 of 2 (618 Views)

HP Openview Servicecenter

[ Edited ]
Product Name: HP Openview Servicenter
Operating System: Microsoft Windows 7 (64-bit)

I use HP OpenView Servicecenter, for a long time now, and after all these years, it is still bugged. When logging an incident, manytimes HPSC crashes, by clicking F5 to refresh, login on screen appears, logging in and supprise , supprise ... YOU ARE ALLREADY Logged, and then you have to wait for ONE AND A HALF HOURs till your account is unlocked again.

ONE AND A HALF hours... , this is just one of the many flaws of this product.

What a piece of crap application this is , HPSC is an an excercise in Frustration,  I can't wat that to see this software replaced by sominthing which is Working properly.

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Master's Graduate
Posts: 1,323
Member Since: ‎10-03-2009
Message 2 of 2 (565 Views)

Re: HPE Openview Servicecenter

[ Edited ]

This is the wrong company for Servers, Storage, Networking and Software. Please use the Hewlett Packard Enterprise Community:
https://community.hpe.com/t5/Service-Manager-Service-Center/bd-p/itrc-695

 

I thought this was replaced by Service Manager long ago.  And now there is a SaaS Service Anywhere:

https://community.hpe.com/t5/Service-Anywhere-Q-A/bd-p/service-anywhere-q-and-a

 

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