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Need help in opening a corrupted word file.
Your help is highly appreciated.

error: " The office open XML file xxxx.docx cannot be opened because there are problems with contets"

Details:
Equal expected
Location: part: /word/document.xml, Line:2, column: 4395

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,
Have you tried the following?
1. Open MS Word and click on File and then Open as if you were normally going to open the file.
2. Now select the file you want to open by single-clicking on it, do not double-click the file. Now instead of clicking on Open, click on the small arrow at the far right of the Open button and choose Open and Repair.
3. Thats it! Word will repair the document and open it for you.
If for some reason the built-in repair feature of Word does not work, you can also download a damo version of program called "Word Recovery Toolbox" from here: http://www.oemailrecovery.com/word_repair.html

View solution in original post

4 REPLIES 4
HP Recommended

Hello,

 

              Since you mentioned that you are getting error-error: " The office open XML file xxxx.docx cannot be opened because there are problems with contets". Please go though the instructions below hope this should take of your issue.

 

 

 

DOCX file can get corrupt due to intrusion of harmful viruses like Macro virus and thus the file errors out when tried to open
Word files can also get corrupt due to compatibility issues, i.e. when you make use of files from one Word version in different version of Word tool, the files might get corrupt
Frequently turning ON Track changes option while accessing Word documents will also corrupt the files
Incomplete way of transferring or downloading the DOC files on system hard drive will also cause file corruption

Corrupted Word document can be repaired by using any of these methods:
Open the document with 'Open and Repair' feature.
Try saving the document as HTML, TXT or a word processing application format.
Try to copying all the contents of the file to new document, leaving the last paragraph mark.
Use your recent file backup to restore the corrupt document.
If the same issue persists, scan your damaged file using Word Repair software. These are advanced word recovery tools built with safe technology to repair and restore corrupted Word (.doc) documents.

 

 

 

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I am an HP Employee

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A4Apollo
I am an HP Employee

HP Recommended

Hi,
Have you tried the following?
1. Open MS Word and click on File and then Open as if you were normally going to open the file.
2. Now select the file you want to open by single-clicking on it, do not double-click the file. Now instead of clicking on Open, click on the small arrow at the far right of the Open button and choose Open and Repair.
3. Thats it! Word will repair the document and open it for you.
If for some reason the built-in repair feature of Word does not work, you can also download a damo version of program called "Word Recovery Toolbox" from here: http://www.oemailrecovery.com/word_repair.html

HP Recommended
HP Recommended

Kernel for Word data recovery software employs a powerful algorithm to deal with all kinds of corruption issues of corrupt or damaged MS Word. The software is easy-to-use, secure and the most trusted 3rd party solution. The software allows users to recover Word file data accurately in quick time. To get the software free trial version to evaluate its features and functionalities, visit: http://www.2016.wordrepair.org

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