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HP Envy 7640
Microsoft Windows 7 (64-bit)

I'm running Windows 7 Home Premium 64-Bit and I can print out Word, Excel, text and image files. I cannot print out PDF files. I've tried using the advanced print setting to 'Print as Image' and the PDFs still won't print. I checked for Adobe updates and none are available. I have Adobe  Reader XI (version 11.0.16).

 

Does anyone have any suggestions?

 

Thanks,

Linda

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Delete and uninstall Acrobat Reader. Now download and install Acrobat Reader DC from the Adobe web site. Now try.

View solution in original post

2 REPLIES 2
HP Recommended
Delete and uninstall Acrobat Reader. Now download and install Acrobat Reader DC from the Adobe web site. Now try.
HP Recommended

Woo-hoo! After installing Acrobat Reader DC I can print PDF files! Dean, you are my hero! Thank you, thank you, thank you!!! 🙂

 

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