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- Can't Print PDF Files on My New HP Envy 7640
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06-06-2016 04:03 PM
HP Recommended
Product: HP Envy 7640
Operating System: Microsoft Windows 7 (64-bit)
I'm running Windows 7 Home Premium 64-Bit and I can print out Word, Excel, text and image files. I cannot print out PDF files. I've tried using the advanced print setting to 'Print as Image' and the PDFs still won't print. I checked for Adobe updates and none are available. I have Adobe Reader XI (version 11.0.16).
Does anyone have any suggestions?
Thanks,
Linda
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
06-06-2016 04:08 PM
HP Recommended
Delete and uninstall Acrobat Reader. Now download and install Acrobat Reader DC from the Adobe web site. Now try.
2 REPLIES 2
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