05-17-2012 01:04 PM - last edited on 04-19-2016 09:59 AM by OscarFuentes
I do apologize that you are having this issue.
You will still have to install the printer on the network printer. The printer will not print from the computer unless the drivers are installed on the computer. Below is a link that should help you out.
If you have anymore questions, comments, or concerns feel free to repost. Thanks Again!!!!
Although I work for HP, my posts and replies are my own opinion and not those of HP.