08-17-2012 11:21 AM
I am running Windows 7. Duplex printing is not working on my Officejet Pro 8600. It has worked in the past, but I cannot get it to work now. I have reset the printer and restarted by laptop. I have not made any changes that should affect the duplex printing. Thank you.
08-20-2012 10:42 AM
Hi there beachlover.
Hope you are doing wel and welcome to the HP forums;
The Hardware Diagnostic tool can help you find common hardware issues and in most occasions fix them Give it a try by going to this link www.hp.com/go/tools Let me know the results and include any errors that the utility finds
I will try my best to help you .
09-01-2012 10:52 AM
Hello, Roberto. Sorry for my delayed response. I did download the HP Hardware Diagnostic Utility 3.1, but when I ran it I received the following message: "We're sorry, but the HP Officejet Pro 8600 (Network) is not currently supported by this utility." Any suggestions?