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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- HP ePrint App
Create an account on the HP Community to personalize your profile and ask a question
08-19-2016 03:19 PM
I installed the app but in the Email section as far as the yahoo section goes it will not take, I put my credentials in Username and Password but it will not log me in it says to check my username and password, i tried 5 times and no luck, and then i choose the Google section and i put in my credentials and that wouldn't log me in. i got a pop up saying ( Google requires an additional security step. Please check your email security settings online. )
Is my 2 step verification on google blocking the app ?
Solved! Go to Solution.
Accepted Solutions
08-26-2016 07:41 PM
Fact was that 2 step verification on yahoo and google were blocking HP ePrint app. But i fixed that by deleting 2 step verification. Now able to use the apps email function
08-21-2016 02:35 PM
Hey @manny555,
I see that you are having some issues with using gmail in the HP ePrint app. I can help you with that.
What is happening is your security settings for your Gmail account are interfering with the app. To be able to use gmail in the app, you would need to change the security settings associated with your email.
Please let me know if this resolves your issues. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
I work on behalf of HP
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