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Student
Posts: 1
Member Since: ‎05-02-2014
Message 1 of 2 (280 Views)

Help, my hp inkjet pro 8600 prints multiple copies of the same document (wireless).

My hp injet pro 8600 prints multiple, incomplete copies of any document sent wirelessly.

 

Any help would be appreciated.

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HP Support Agent
Posts: 4,482
Member Since: ‎09-03-2013
Message 2 of 2 (246 Views)

Re: Help, my hp inkjet pro 8600 prints multiple copies of the same document (wireless).

Hi myscreename,

 

Welcome to the HP Support forums.  I understand that you are getting multiple incomplete copies printing on your Officejet Pro 8600 printer when trying to print wirelessly.  

 

I suspect that the printer is not maintaining the wireless connection which is causing the multiple copies. I have included the Printer Does Not Maintain Wireless Connection trouble shooting document to follow.  Please click on the section for your operating system and follow the instructions.   There are also several good tips in the ‘Causes of wireless connection issues’ section and the ‘Tips for preventing wireless connection issues’ section.

Regards,

Happytohelp01

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