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‎09-30-2016 06:15 AM

HP Recommended
Product: Hp officejet pro 6830
I use my HP e-print address very often for work to print on my printer in my truck and lately whenever I email to it it pops up saying that my emails violate HPs security or policy settings and will not send through to my printer
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-30-2016 03:06 PM - edited ‎09-30-2016 03:10 PM

HP Recommended

Hello @aes1, Greetings!

 

Thanks for accessing the HP Support Forums for extra support! I see that you are having issues with the HP E-print services. I will do my best to assist you with this issue.

 

I would suggest you to contact HP Cloud services team to fix this issue. If you are from North America region, please call 1-855-785-2777 to reach the HP Cloud team.

If you are from any other region, you can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

 

Visit us again if you have any concerns! Thank you 🙂

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

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2 REPLIES 2

‎09-30-2016 03:06 PM - edited ‎09-30-2016 03:10 PM

HP Recommended

Hello @aes1, Greetings!

 

Thanks for accessing the HP Support Forums for extra support! I see that you are having issues with the HP E-print services. I will do my best to assist you with this issue.

 

I would suggest you to contact HP Cloud services team to fix this issue. If you are from North America region, please call 1-855-785-2777 to reach the HP Cloud team.

If you are from any other region, you can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

 

Visit us again if you have any concerns! Thank you 🙂

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No

‎05-01-2018 03:58 AM

HP Recommended

Hi - I am really strruggling with HPePrint on my HP Laptop. It simply fails to print to my new HP 6970 All in one printer.

 

I recently decided to accept HP's offer to use their INk delivery service and by doing so HP Installed HPeprint on my Laptop. Now I cannot use the old printer driver, I cannot change back to it. HPePrint never seems to print. I have spent valuable hours scrolling through HP's forums and support tools all to no avail.

 

All that seems to happen when I try to print is that I get an error message that my printer is not validated? What on earth is that about?

 

HELP PLEASE.

 

Richard

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