• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎12-05-2016 11:01 PM

HP Recommended
Product: Deskjet 3755

So I have been trying desperatly for the past hour to connect my new HP Deskjet 3755 to my Wifi so I can USE IT. I have attempeted to follow all given instructions. I cannot seem to access it from either my Macbook or my iPhone. I have the app on my iPhone and can't get through that way and I have the Installation CD in my computer but I can't figure out what to do next. Please help, I have an audition in the morning and I need to get some sleep but I also NEED to be able to print off my resume or I can't go to this audition. What else can I try. Is there somewhere I can call for help. I don't really have the extra time to stop by a FedEx on my way over, it's a last resort I'd rather not use at the risk of being late.

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-06-2016 12:02 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

PLease follow the steps in this socument :

 

http://support.hp.com/lv-en/document/c05049300

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

Tags (1)
Was this reply helpful? Yes No
1 REPLY 1

‎12-06-2016 12:02 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

PLease follow the steps in this socument :

 

http://support.hp.com/lv-en/document/c05049300

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Tags (1)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.