• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-28-2012 01:30 PM

HP Recommended

notice a lot of users of the HP5600 are having the same problem...once "cartridge error" comes up you have no use of the "all in one" HP 5600 ...i have not found any solution to the problem...please help..

Was this reply helpful? Yes No

‎12-17-2016 09:55 PM

HP Recommended

I have having the same issue. I replaced the cartdige and now it shows offline. 

Was this reply helpful? Yes No

‎12-17-2016 10:03 PM

HP Recommended

I am the same. Nothing is fixed. still fofline

 

Was this reply helpful? Yes No

‎12-18-2016 01:17 PM

HP Recommended

@gunnerthorp, welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

I understand that your HP Officejet 5610 All-in-One Printer went offline after replacing the color cartridge.

 

Don't worry as I have a few steps that should help fix this issue.

 

And here's the step by step guide for you in the link: Printer is Offline (Windows)

 

If the operating system on the computer is Mac, then please follow the steps in the link: 'Printer Offline' or 'Printer Not Responding' Message (Mac)

 

Let me know how that works.

 

I hope you have a good day ahead.

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.