12-29-2010 02:45 PM
I printed a document with only one sheet in paper tray. After printing I got message "out of paper, retry". So I turned printer back on with paper in paper tray and hit retry. Nothing happened. I can not print anything now because there is a document in queue which I am unable to get rid of either by trying to print or cancel.
03-19-2014 08:37 PM - last edited on 04-20-2016 12:36 PM by OscarFuentes
HI! You can use this link to troubleshoot your issue http://support.hp.com/us-en/document/c02239404
Hope this one helps.. usually Out of Paper messages appear when the printer is not feeding the paper properly..