-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: Printer does not print
Create an account on the HP Community to personalize your profile and ask a question
06-27-2016 07:35 PM
I get a message Printing-Unable to get printer status,
I previously was able to print remotely from all the computers and devices in the house. Now I can print from one computer,a PC, but not from my smartphone or my iPad.
Solved! Go to Solution.
06-28-2016 04:54 AM
Hi,
Sorry to hear you are having problems printing.
Try restarting your mobile devices - It's a simple fix that sometimes helps re-establish the connection to the printer.
Other things to check would be that there have been no recent changes to the wifi password and that both your printer and devices are all still connected to your home wifi network.
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Didn't find what you were looking for? Ask the community