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‎08-26-2016 08:58 PM

HP Recommended
Product: Photosmart 7520 All-In-One
Operating System: Microsoft Windows XP

I've used my HP Photosmart 7520 for years without issue scanning to email. Now I get "Unable to connect to Web Services" error message. I also have a server connection error show up whle trying to print selections from the printer screen--such as crossword puzzles, sudoku and kids activities.  How do I correct this.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-26-2016 11:17 PM

HP Recommended

Hi,

From teh Setup menu select Web Services Setup.

Select Remove Web Services and confirm any prompt.

 

Now re-open the Apps option and follow the steps to re-enable Web Services.

 

Once you're done open teh Scan to Email app and follow the steps to re-enable Web Services.

 

Provide your own email address, then type the PIN Code recieved to your email and try scanning.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎08-26-2016 11:17 PM

HP Recommended

Hi,

From teh Setup menu select Web Services Setup.

Select Remove Web Services and confirm any prompt.

 

Now re-open the Apps option and follow the steps to re-enable Web Services.

 

Once you're done open teh Scan to Email app and follow the steps to re-enable Web Services.

 

Provide your own email address, then type the PIN Code recieved to your email and try scanning.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎08-27-2016 02:13 PM

HP Recommended

Thanks a million!!!  I've been struggling with this for 2 days and your response did the trick.  You're the best!!!

Was this reply helpful? Yes No
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