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- Re: Unable to connect to DJ3520 through AIO remote on iPhone...
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09-20-2016 07:50 PM
HP Recommended
Product: Hp Deskjet 3520
Operating System: iOS
Since upgrading to the IOS 10 on my iPhone 6plus, when I add my printer (HP Deskjet 3520) as my connection in settings to use AIO remote for printing/scanning I get the error message "No internet connection" in the AIO remote hpprinter app. My internet link is on, the blue light for internet is on but it won't connect to the printer because it thinks the printer requires security for internet. I have tried uninstalling/reinstalling AIO remote and also refreshing the internet connection all to no avail. Help would be extremely appreciated!
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09-20-2016 08:56 PM
HP Recommended
Well, after searching through the forums and not finding the correct info, I went to my router configuration and found a setting "enable wireless isolation" which doesn't allow anyone on the network to see any other computer. Once I removed this setting, I just solved my last 6 months of frustration and not being able to print!
1 REPLY 1
09-20-2016 08:56 PM
HP Recommended
Well, after searching through the forums and not finding the correct info, I went to my router configuration and found a setting "enable wireless isolation" which doesn't allow anyone on the network to see any other computer. Once I removed this setting, I just solved my last 6 months of frustration and not being able to print!
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