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Honor Student
Posts: 2
Member Since: ‎03-17-2017
Message 1 of 3 (98 Views)

Wireless Connection?

Product Name: Officejet Pro 8600 Plus

I have a HP Officejet Pro 8600 Plus that was working fine. We changed internet companies, held on to the same passwords, but then it will not print. How do I get it to print again?

 

Thanks!

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Provost
Posts: 59,072
Member Since: ‎01-29-2009
Message 2 of 3 (85 Views)

Re: Wireless Connection?

Hi,

Welcome to HP Support Forum. Please use the following instructions to fix:

   http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

Please also note: Your printer supports 2.4GHz only therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

Regards.

BH
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Honor Student
Posts: 2
Member Since: ‎03-17-2017
Message 3 of 3 (52 Views)

Re: Wireless Connection?

Hello. Thanks for your reply. I did as your link suggested. Now, the only option that presents itself in the printer option is the fax, not the print.

 

Please advise.

 

Thanks!

 

Jeff

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