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‎12-17-2015 12:48 PM

HP Recommended
Product: deskjet 3830
Operating System: Microsoft Windows 10 (64-bit)

Hello,
I have a deskjet 3830 printer.
When I enable the web services it just printing the printer's email adress.
(I enabled auto updated)
So I removed the webservices and enabled it again and it keeps printing the same page with the email adress!!!

Please help me get the claim code without spending alot of ink 😞

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-17-2015 01:30 PM

HP Recommended

Hi,

The printed email is the Claim Code, you should only use the part prior the @hpeprint.com prefix at the HP Connected site.



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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5 REPLIES 5

‎12-17-2015 01:30 PM

HP Recommended

Hi,

The printed email is the Claim Code, you should only use the part prior the @hpeprint.com prefix at the HP Connected site.



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎12-17-2015 01:34 PM

HP Recommended

Hi,

 

Please use the following instructions to get printer claim code:

 

    http://support.hp.com/us-en/document/c03550536

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎12-17-2015 02:38 PM

HP Recommended

Thank you!

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‎05-17-2016 03:28 AM

HP Recommended

THIS WEB PAGE IS BLANK 

can you please fix the link 

 

I need to know how to find the claim code 

and I did not recieve an email from hpeprint

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‎09-03-2016 01:38 PM

HP Recommended

Alas, on my printed page there is no email address. 

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