Question
Reply
 
Student
Posts: 1
Member Since: ‎02-07-2012
Message 1 of 7 (2,120 Views)

how can i scan to email with officejet 4500 G510a

I have An officejet 4500 G510a Windows 7 64-bit system-- email settings error "the program could not find any supported email programs on your system.Please install a supported email program and try again". I get this error message when i click email settings in HP solution center trying to "scan to email.

Reply
0
Honor Student
Posts: 2
Member Since: ‎02-14-2012
Message 2 of 7 (2,078 Views)

Re: how can i scan to email with officejet 4500 G510a

Yes same problem I think,

How can I specify an email client? The list gives me one option and I don't want to use it. I use Juno email client. (old I know but notheless) or even my gmail account. Can that be used? We need more options for the 'Scan to email' options.

Student
Posts: 1
Member Since: ‎07-31-2012
Message 3 of 7 (1,857 Views)

Re: how can i scan to email with officejet 4500 G510a

I have the same problem with an HP dv9730 laptop running Vista.  Have two laptops in the office connected to the HP Officejet 4500 wireless.  Both have been working fine for over a year, then recently one of the laptops began experiencing this issue. 

 

Can't scan to email OR to a file as there is nothing in the SCAN TO destination drop down to choose from.  Tried uninstalling the printer and HP Solution Center twice, did not solve the problem.  This problem basically renders the scanning feature of my HP4500 wireless printer as useless. 

 

If you try the HP Solution Center email settings, it gives the error:

The program could not find any supported e-mail program on your system.  Click OK to close the program.  Please install a supported e-mail program and then try again.

Student
Posts: 1
Member Since: ‎01-20-2014
Message 4 of 7 (1,315 Views)

Re: how can i scan to email with officejet 4500 G510a

how can i scan to email with officejet 4500 

Honor Student
Posts: 2
Member Since: ‎10-02-2014
Message 5 of 7 (1,094 Views)

Re: how can i scan to email with officejet 4500 G510a

How can I set up my printer to scan documents and attatch in e-mail? This is not user friendly.

 

Honor Student
Posts: 2
Member Since: ‎10-02-2014
Message 6 of 7 (1,092 Views)

Re: how can i scan to email with officejet 4500 G510a

Very poor customer service, NO RESPONSE AT ALL!!!!!!!!

HP Support Agent
Posts: 4,476
Member Since: ‎09-03-2013
Message 7 of 7 (1,073 Views)

Re: how can i scan to email with officejet 4500 G510a

Hi @bfloreza,

 

Welcome to the HP Support Forums. I gather that you would like to learn how to scan to email with your Officejet 4500 G510a printer.

 

I have included the How to Scan: From the Control Panel (Including Scan to Email, PDF, or JPEG) document. It will walk you through the process to scan to email.

 

I hope this helps.

Regards,

Happytohelp01

Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation