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HP Recommended

IM getting very mad,  my first time buying an HP brand and IM already tired .

Printer just won't  connect by itself to the apps and keeps showing messages of unable to connect to server or server connection error 1 or error 901....

Any help  on the photosmart 5512

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi 

 

Follow the steps below to reset network defaults

  1. Press Setup button
  2. Scroll to Wireless Menu
  3. Scroll down to Restore Network
  4. Run the Wireless Setup Wizard  to reconnect the print to your network
  5. Press the ePrint icon on the upper left hand of screen
  6. Follow the instructions to setup ePrint

Let me know if you were successfully able to setup ePrint?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

8 REPLIES 8
HP Recommended

I set up the wireless connection for my HP plus photosmart B210a and laptop Win7 64 bit.  Can print OK but when I try to user the apps I get this message.  What am I not doing right please?

HP Recommended

Hi 

 

Follow the steps below to reset network defaults

  1. Press Setup button
  2. Scroll to Wireless Menu
  3. Scroll down to Restore Network
  4. Run the Wireless Setup Wizard  to reconnect the print to your network
  5. Press the ePrint icon on the upper left hand of screen
  6. Follow the instructions to setup ePrint

Let me know if you were successfully able to setup ePrint?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

Many thanks for solving my problem so clearly.

Birdbb

HP Recommended

Thanks! it works

HP Recommended

HI Alfonso1967,

 

Glad to hear this resolved your issue. Have a wonderful weekend.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

i did what you said and still ge the same error 😞

 

HP Recommended
guayanillena, sorry to hear that. Is your printer connected to your wireless network (the wireless icon would be a solid blue)? If so do you know the IP address for the printer? The IP address can be found by pressing the wireless icon to the right of the screen.

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