02-14-2017 09:07 AM
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that you want to know how to perform recovery on your computer.
I’d love to help!
Refer to the below document on how to perform recovery on your computer.
If you are facing any issue with the computer please let me know the exact issue and also provide me the product number and the operating system you are using to assist you better.
Let me know how it goes and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
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