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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: HP Deskjet 1010 ???
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01-26-2017 10:14 AM
This may be a really stupid question and I hope I don't regret asking it lol But here goes. I have a senior that I home school and the printer that they provided us along with the laptop came with no software, it just automatically paired itself. Now with every other printer that I own, they have software where you can go in and check the ink levels, clean the print heads, or align them. I have looked and looked and either it is right in front of my face and I am not seeing it or I'm just not in the right place. I would appreciate any help that anyone can give me. Thank you so much.
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01-26-2017 06:48 PM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.
I understand that you are unable to check the ink levels, clean or align the cartridges of your HP Deskjet Ink Advantage 1010 Printer.
As the printer is installed on a computer running on Chrome OS, the features are limited to printing only.
You need to install the software on a Windows or Mac computers to access these features from the software.
I hope you have a good day ahead.
01-26-2017 06:48 PM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.
I understand that you are unable to check the ink levels, clean or align the cartridges of your HP Deskjet Ink Advantage 1010 Printer.
As the printer is installed on a computer running on Chrome OS, the features are limited to printing only.
You need to install the software on a Windows or Mac computers to access these features from the software.
I hope you have a good day ahead.
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