Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎12-22-2016
Message 1 of 2 (651 Views)

I want recovery CD 's for my nootebook

Product Name: HP ELITEBOOK 850 G1
Operating System: Microsoft Windows 7 (64-bit)

I want recovery CD 's Windows7 and windows10 for my nootebook

Reply
0
Provost
Posts: 10,189
Member Since: ‎08-09-2015
Message 2 of 2 (500 Views)

Re: I want recovery CD 's for my nootebook

kubra

 

Hello;

Allow me to welcome you to the HP forums!


Ordinarily, I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities.

Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC. This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.

You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:


If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836


If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation