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‎08-20-2013 11:19 PM

HP Recommended

Hi, can anybody help me ?

my new laptop is Probook 4441s and try to upgrade to 16G memory. But after upgrading, I can't enter into Windows8...

Is it bios limitations?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2013 11:34 PM

HP Recommended

Hi,

Chipset may support however HP BIOS is limited to suite best the rest of the hardware etc...

so HP tested and approved only 8GB with 4x2 Configuration.

 

if 8Gb works, it shoudl be ok to use single module 8GB however not a 16GB combination.

 

Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

View solution in original post

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7 REPLIES 7

‎08-20-2013 11:24 PM

HP Recommended

Hi,

Memory limit for the PC, Maximum Upgradeable to 8192 MB with optional 4096 MB SODIMMs in slots 1 and 2

 

Hope this helps.

Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***
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‎08-20-2013 11:30 PM

HP Recommended

But I take out 1 of the 8gb and leave the other 8gb in, it works.

 

The chipset is HM76 and it should support 16g memory, I think.

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‎08-20-2013 11:34 PM

HP Recommended

Hi,

Chipset may support however HP BIOS is limited to suite best the rest of the hardware etc...

so HP tested and approved only 8GB with 4x2 Configuration.

 

if 8Gb works, it shoudl be ok to use single module 8GB however not a 16GB combination.

 

Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***
Was this reply helpful? Yes No

‎08-20-2013 11:46 PM

HP Recommended

thanks for your  explanation..

is it possible to support 16G memory someday?(bios upgrade) 

I really need big memory because of virtual machine for development 

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‎08-21-2013 12:07 AM

HP Recommended

I am afraid, BIOS upgrades may not change this behavior because its designed to limit at 8GB.

 

Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***
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‎08-21-2013 12:37 AM

HP Recommended
Bios can recognized 16g memory, but windows seems not...
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‎10-11-2017 05:51 AM - edited ‎10-11-2017 06:12 AM

HP Recommended

 

hi..dear..

 

You can use 16G in HP 4441s..

Solution:

 

Press Windows Key + R
type msconfig, and click the OK button,

 

Click Boot tab,
then click Advanced Options button,

 

Click on the Maximum memory: option,
then click the OK button,

 

Click Apply button,
then click the OK button,

 

Restart ur computer

 

White 2017.10.11

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