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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Can not burn dvd.  DVDRAM GT30L Driver  have the following error message."Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"  Where can find the driver>  Yes i tried to install but that will not work.   Runing Window 7 Pro on a notebook Pavilion dv6 Notebook PC

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http://pcsupport.about.com/od/findbyerrormessage/a/code-19-error.htm

Delete the UpperFilters and LowerFilters registry values. A common cause of Code 19 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.

http://pcsupport.about.com/od/driverssupport/ht/upperfilters-lowerfilters.htm

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

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View solution in original post

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Try this video..

http://www.youtube.com/watch?v=dTM4lXuEqRU

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
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I fixed it. thank You all

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@toshio wrote:

I fixed it. thank You all


How did you fix it?? It's good to provide as much information as you can for other users with the same problem. You may also mark the thread as solved. 

Cheers, pepe999

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
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thanks...it worked
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My Hp Probook 6545b has and (DVDram error code of 19) damage registry info for the DVD player

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http://pcsupport.about.com/od/findbyerrormessage/a/code-19-error.htm

Delete the UpperFilters and LowerFilters registry values. A common cause of Code 19 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.

http://pcsupport.about.com/od/driverssupport/ht/upperfilters-lowerfilters.htm

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
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This is fixed. Thank you all.

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I tried what you did on your video but there weren't any entries for upper and lower filters in the registry. The DVDRAM is installed and drivers are up to date, but when I try to put any type of media into the drive, it doesn't even recognize it. I've tried to uninstall the drive and reinstall, disable and reenable, update the driver. Nothing. I've removed the drive, reboot and reinsert the drive and nothing. Please any ideas? I don't check this website often so you can just email me at my username and yahoo. Thank you for all of your help in advance.

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HI I HAVE A HP PAVILION DV 4 SERIES LAPTOP.

MODEL NO. 2113TU.

IN THIS MY DVD WRITER DOES'T DETECT THE DVD.

I  WAS DELET THE UPPER & LOWER FILTER FROM REGISTRY.

BUT ALSO PROBLEM NOT SLOVED.

SO PLZ. HELP ME.

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